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Security built around your data

Security built around your data

Sylus is SOC 2 Type II and HIPAA compliant. Your data is encrypted, never used to train AI models, and only visible to the people you allow. You can also run Sylus in your own environment.

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How Sylus protects your data

How Sylus protects your data

Your data stays protected from the moment you connect a system to the moment someone on your team gets an answer.

Your data

Protected by default

Encrypted, with SSL and pass-through OAuth connections to your systems.

Never used to train AI models, by Sylus or by our model partners.

SOC 2 Type II audited and HIPAA compliant.

Your control

Access on your terms

Set permission levels for each person or team, so everyone sees only the data they should.

Every answer shows the SQL query behind it, so you can check how it was calculated.

Run Sylus in your own environment, including air-gapped deployments.

Report a security issue any time at privacy@sylus.ai.

Your data is in safe hands

This includes state-of-the-art encryption, safe and reliable infrastructure partners, and independently verified security controls.

SOC 2 Type II compliant

Sylus has undergone a Service Organization Controls audit (SOC 2 Type II)

HIPAA compliant

Privacy & security measures to ensure that PHI is appropriately safeguarded.

Permissions & governance

Provision users, enforce permissions, & implement robust governance.

IP protection policy

Neither Sylus nor our model partners train models on customer data.

Self-hosted deployment

Deploy in your own air-gapped environment.

Secure connections

SSL and pass-through OAuth available.

Frequently asked questions

Frequently asked questions

Is Sylus SOC 2 compliant?

Yes. Sylus is SOC 2 Type II compliant. We’ve completed an independent Service Organization Controls audit of how customer data is handled, stored and protected.

Is Sylus HIPAA compliant?

Yes. Sylus is HIPAA compliant, with privacy and security measures to make sure protected health information (PHI) is appropriately safeguarded.

Does Sylus use our data to train AI models?

No. Neither Sylus nor our model partners train models on customer data.

Which AI providers process our data?

Sylus uses the OpenAI and Anthropic APIs to generate answers. The data needed to answer a question is sent to them, and neither provider trains on it.

Who can see our data in Sylus?

Only the people you allow. Role-based permissions let you set access for each person or team, so everyone sees only the data they should.

Can we self-host Sylus?

Yes. Sylus offers self-hosted deployment, including in your own air-gapped environment.

How does Sylus connect to our systems?

Over encrypted connections. Sylus supports SSL and pass-through OAuth and connects directly to the systems you already use, with no data migration.

How long does Sylus keep our data?

Account and workspace data are deleted within 30 days of closing your account. Request logs for our ChatGPT plugin and Claude connector are kept for 30 days.

How do we report a security issue?

Email privacy@sylus.ai. The same inbox handles privacy questions, security reports and legal notices.

Is Sylus SOC 2 compliant?

Yes. Sylus is SOC 2 Type II compliant. We’ve completed an independent Service Organization Controls audit of how customer data is handled, stored and protected.

Is Sylus HIPAA compliant?

Yes. Sylus is HIPAA compliant, with privacy and security measures to make sure protected health information (PHI) is appropriately safeguarded.

Does Sylus use our data to train AI models?

No. Neither Sylus nor our model partners train models on customer data.

Which AI providers process our data?

Sylus uses the OpenAI and Anthropic APIs to generate answers. The data needed to answer a question is sent to them, and neither provider trains on it.

Who can see our data in Sylus?

Only the people you allow. Role-based permissions let you set access for each person or team, so everyone sees only the data they should.

Can we self-host Sylus?

Yes. Sylus offers self-hosted deployment, including in your own air-gapped environment.

How does Sylus connect to our systems?

Over encrypted connections. Sylus supports SSL and pass-through OAuth and connects directly to the systems you already use, with no data migration.

How long does Sylus keep our data?

Account and workspace data are deleted within 30 days of closing your account. Request logs for our ChatGPT plugin and Claude connector are kept for 30 days.

How do we report a security issue?

Email privacy@sylus.ai. The same inbox handles privacy questions, security reports and legal notices.

Get a call back

Get a call back

No commitment. No sales pitch. Just a 15-minute conversation to see if Sylus fits your team.

Get a call back

No commitment. No sales pitch. Just a 15-minute conversation to see if Sylus fits your team.

who is my top customer?

183ms

show me our DAU

183ms

show me our outstanding balances total

183ms

which features get used most

183ms

show me avg sales per team in the northeast

183ms

top customers based on AOV

183ms

Schedule reports & alerts

Sylus thoroughly explores your data & validates assumptions before returning a final deliverable.

Free 30-day proof of concept

Try Sylus on your own data for 30 days before you commit.

Built on governed context

Sylus grounds all analysis and exploration in your dbt models & dbt documentation.

Schedule reports & alerts

Sylus thoroughly explores your data & validates assumptions before returning a final deliverable.

Free 30-day proof of concept

Try Sylus on your own data for 30 days before you commit.

Built on governed context

Sylus grounds all analysis and exploration in your dbt models & dbt documentation.

Copyright © 2026 Sylus Labs Limited

All rights reserved.

Copyright © 2026 Sylus Labs Limited

All rights reserved.

Copyright © 2026 Sylus Labs Limited

All rights reserved.