/

Freshsales

Make faster decisions by speaking to Freshsales

Sylus is an AI data analyst for Freshsales.

Connect Freshsales to Sylus and ask questions about deals, rep activity, and conversion trends in plain English. Freshworks CRM answers, fast.

Connect in under 20 minutes

Read-only access to only the data you choose

Free 30-day proof of concept

What you can do with Freshsales in Sylus

Sylus helps sales teams on Freshworks CRM track what's moving. Ask "How many deals moved stages this week?" or "What is the win rate by rep this quarter?" and get an answer or dashboard in seconds.

How the Freshsales integration works

Sylus connects to Freshsales with your account domain and an API key. It reads contacts, accounts, deals, and activities and refreshes them regularly for dashboards.

How to connect Freshsales to Sylus

You need a Freshsales user who can see the data you want to analyze.

  1. In Freshsales, go to Personal settings > API settings and copy your API key.

  2. In Sylus, add Freshsales as a data source and enter your domain and API key.

  3. Select the CRM objects to sync and save.

Domain format: yourcompany.myfreshworks.com

Freshsales logo

Freshsales

Category

CRM & Sales

Date Added

Frequently asked questions

Frequently asked questions

Is the Freshsales integration read-only?

Yes. Sylus only reads data from Freshsales. It never creates, edits, or deletes anything in your account, and you choose exactly which data it can access.

How long does it take to connect Freshsales to Sylus?

Under 20 minutes. Connect Freshsales with read-only access, choose the data Sylus can see, then ask your first question in plain English.

Do I need SQL or a data team to analyze Freshsales data?

No. Ask questions about your Freshsales data in plain English and Sylus returns answers, charts, and dashboards. When Sylus runs SQL, it shows the query behind every result so your data team can check it.

Is my Freshsales data secure in Sylus?

Yes. Sylus is SOC 2 Type II and HIPAA compliant, and permission levels control which Freshsales data each person or team can see. Permissions are enforced on every query, not left to the AI.

Can I get scheduled reports and alerts from Freshsales?

Yes. Turn any question about your Freshsales data into a report that lands in your inbox or Slack daily, weekly, or monthly, and get an alert when a metric spikes or drops.

Can I combine Freshsales with my other tools in Sylus?

Yes. Connect as many sources as you need and put charts from Freshsales next to charts from your CRM, finance, and marketing tools on the same dashboard.

Is the Freshsales integration read-only?

Yes. Sylus only reads data from Freshsales. It never creates, edits, or deletes anything in your account, and you choose exactly which data it can access.

How long does it take to connect Freshsales to Sylus?

Under 20 minutes. Connect Freshsales with read-only access, choose the data Sylus can see, then ask your first question in plain English.

Do I need SQL or a data team to analyze Freshsales data?

No. Ask questions about your Freshsales data in plain English and Sylus returns answers, charts, and dashboards. When Sylus runs SQL, it shows the query behind every result so your data team can check it.

Is my Freshsales data secure in Sylus?

Yes. Sylus is SOC 2 Type II and HIPAA compliant, and permission levels control which Freshsales data each person or team can see. Permissions are enforced on every query, not left to the AI.

Can I get scheduled reports and alerts from Freshsales?

Yes. Turn any question about your Freshsales data into a report that lands in your inbox or Slack daily, weekly, or monthly, and get an alert when a metric spikes or drops.

Can I combine Freshsales with my other tools in Sylus?

Yes. Connect as many sources as you need and put charts from Freshsales next to charts from your CRM, finance, and marketing tools on the same dashboard.