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BigCommerce

Make faster decisions by speaking to BigCommerce

Sylus is an AI data analyst for BigCommerce.

Connect BigCommerce to Sylus and ask questions about orders, catalog performance, and customer segments in plain English, across storefronts.

Connect in under 20 minutes

Read-only access to only the data you choose

Free 30-day proof of concept

What you can do with BigCommerce in Sylus

Sylus helps growing BigCommerce merchants spot trends across large catalogs. Ask "Which categories grew fastest this quarter?" or "What is the repeat purchase rate by channel?" and get an answer or dashboard covering all your storefronts.

How the BigCommerce integration works

Sylus connects with a BigCommerce store-level API account that has read-only scopes for orders, products, and customers. It reads data through the BigCommerce API and keeps it up to date as new orders arrive.

How to connect BigCommerce to Sylus

You need a store owner or admin account.

  1. In BigCommerce, go to Settings > Store-level API accounts and create an API account.

  2. Set Orders, Products, and Customers to read-only, then save and copy the access token.

  3. In Sylus, add BigCommerce as a data source and enter your store hash and access token.

Store hash format: the abc123 in store-abc123.mybigcommerce.com

BigCommerce logo

BigCommerce

Category

E-commerce

Date Added

Frequently asked questions

Frequently asked questions

Is the BigCommerce integration read-only?

Yes. Sylus only reads data from BigCommerce. It never creates, edits, or deletes anything in your account, and you choose exactly which data it can access.

How long does it take to connect BigCommerce to Sylus?

Under 20 minutes. Connect BigCommerce with read-only access, choose the data Sylus can see, then ask your first question in plain English.

Do I need SQL or a data team to analyze BigCommerce data?

No. Ask questions about your BigCommerce data in plain English and Sylus returns answers, charts, and dashboards. When Sylus runs SQL, it shows the query behind every result so your data team can check it.

Is my BigCommerce data secure in Sylus?

Yes. Sylus is SOC 2 Type II and HIPAA compliant, and permission levels control which BigCommerce data each person or team can see. Permissions are enforced on every query, not left to the AI.

Can I get scheduled reports and alerts from BigCommerce?

Yes. Turn any question about your BigCommerce data into a report that lands in your inbox or Slack daily, weekly, or monthly, and get an alert when a metric spikes or drops.

Can I combine BigCommerce with my other tools in Sylus?

Yes. Connect as many sources as you need and put charts from BigCommerce next to charts from your CRM, finance, and marketing tools on the same dashboard.

Is the BigCommerce integration read-only?

Yes. Sylus only reads data from BigCommerce. It never creates, edits, or deletes anything in your account, and you choose exactly which data it can access.

How long does it take to connect BigCommerce to Sylus?

Under 20 minutes. Connect BigCommerce with read-only access, choose the data Sylus can see, then ask your first question in plain English.

Do I need SQL or a data team to analyze BigCommerce data?

No. Ask questions about your BigCommerce data in plain English and Sylus returns answers, charts, and dashboards. When Sylus runs SQL, it shows the query behind every result so your data team can check it.

Is my BigCommerce data secure in Sylus?

Yes. Sylus is SOC 2 Type II and HIPAA compliant, and permission levels control which BigCommerce data each person or team can see. Permissions are enforced on every query, not left to the AI.

Can I get scheduled reports and alerts from BigCommerce?

Yes. Turn any question about your BigCommerce data into a report that lands in your inbox or Slack daily, weekly, or monthly, and get an alert when a metric spikes or drops.

Can I combine BigCommerce with my other tools in Sylus?

Yes. Connect as many sources as you need and put charts from BigCommerce next to charts from your CRM, finance, and marketing tools on the same dashboard.